Leadership & Team

Experience vs Opinion:
Which is Better
in Business?

If you were going to climb Mount Everest, would you want a video to show you how to get to the peak, or would you rather have a guide next to you along the way?

The choice seems obvious when you frame it that way. But people make the wrong decision on this all the time when it comes to business. They take advice from people who have watched the video but never made the climb.

Related Reading How to Be a Better Leader and Develop a Leadership Team → Related Reading Mike Dillard Talks With Chris Guerriero About Starting a Board →
Common Questions

Frequently Asked
Questions

When building a leadership team as a founder, should you prioritize experience or opinion?

Experience, without exception. If you were climbing Mount Everest, you would want a guide who has been to the summit before, not someone who watched a video about it. Business is the same. When you are building a leadership team, the people who have already solved the problems you are facing will collapse your timeline far faster than people who simply have strong views about how it should be done.

How do you find leaders with real experience rather than just confident opinions?

Look for track records, not testimonials. Someone who has done something once may have gotten lucky. Someone who has done it two or three times has a repeatable process. When you are building your leadership team, ask specifically what they have done before and what the results were. Their answers will tell you whether you are talking to a guide who has been to the summit or someone who has just seen pictures of it.

What is the biggest mistake founders make when building a leadership team?

Taking advice from people who have strong opinions but limited direct experience in what you are trying to build. Opinion is everywhere. Experience is rare and far more valuable. The most common mistake is promoting internally based on enthusiasm or loyalty rather than confirmed capability, or hiring advisors based on how confidently they speak rather than what they have actually built and grown.

How does surrounding yourself with experienced leaders change the pace of your growth?

It collapses your timeline. Someone who has already navigated the exact obstacle you are facing can show you the path in a fraction of the time it would take you to figure it out alone. That is the core principle of having the right guidance on your leadership team. Right guidance from proven experience does not just help you avoid mistakes. It accelerates the entire growth curve.

How do you know when to trust your own judgment versus seeking experienced guidance?

Trust your judgment on your core competencies, the things you have done repeatedly and have real results to show for. Seek experienced guidance for everything else. The most successful founders I know are very clear about what they are great at and very deliberate about plugging in proven experience everywhere else. Knowing where your experience ends is as important as knowing where it begins.

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