Leadership & Team

Empowering Your Team
To Drink From The Fountain
of Unending Drive

Your company needs to develop strong, empowered employees if you want to grow in today's marketplace. Here's how to do that:

Choose

Having empowered employees is the dream of every leader. Every upper level manager wants their teams to show initiative, but initiative is not a natural instinct for the "employee mindset", and as such it needs to be conditioned into the right people.

Therefore, having a team of empowered employees begins with hiring people who can be empowered. Prospective job candidates should always be screened on whether they proactively seek needed information and feedback, and whether they strive to accomplish team goals.

Leaders understand that there are people who go through adversity, learn from that adversity and grow as an individual. Then there are those who allow adversity to define them. The worst place to be as a leader is at the mercy of a team that requires constant motivation. The only solution is commit to hire the right people, so true leaders make hiring the right people a life study.

Study

Fight the desire to babysit your team. Rather, watch from a distance, and take note on how they interact with each other and with customers, and by themselves - then use what you learn to modify their environment so they interact in ways that are better for personal and company growth. The goal here is not to set up challenges for your team to overcome hoping they become better, but instead to make it easier for them to walk the path you want them to walk (ie: the path that makes it easy for them to make their own decisions... decisions that foster growth within the company)

Encourage

A seasoned leader understands that there will always be a small percentage of employees who will fight the opportunity to shine, and those employees can still be an asset in the right position. Our job as leaders is to encourage and reward those who choose to step up.

Only when a leader knows when to teach... or lead... or do neither, will they get peak performance from their team.

Acknowledge

Employees need to be held accountable, they need to know when they're a true asset to the company, and when they're not. Equally important, if they see others not being held accountable, they will see little need to make the extra effort to reach future goals.

Let them know they're appreciated by celebrating the good things they do, and help them understand that their input is valued even if you decide to go a different way. Make sure you acknowledge them for sharing and reward valuable input that helps the company.

Debate

True empowerment of employees requires that you set up the environment so your employees are both willing and able to have both the constructive conflict necessary to flush out the best ideas...

Constructive conflict occurs when employees are comfortable suggesting new innovative ideas, AND ALSO willing to debate whether those ideas will be successful. The debate about ideas by smart employees, when managed properly, always results in streamlined, well thought out strategies that the employees can take a personal ownership in.

When employees own an idea - they drive harder to make those ideas successful for the company.

Plan

All leaders know that employees need to set plans for growth and milestone checkpoints. But smart leaders set up laboratory environments where their people can test new ideas and learn from the failures as well as the successes.

In short, there are lessons to be learned from leaders who consistently develop empowered teams. They lead by example, they allow themselves to be vulnerable because they know it builds trust, they allow the team to hold them accountable so the team understands that everyone is accountable for growth, they encourage constructive conflict to foster the best ideas, and they celebrate as hard as they work.

Chris is the founder of Club 28. A business coaching program of 28 CEO's and Entrepreneurs who Chris personally works with to grow their revenue, add structured systems to their business, and boost their online presence. With 20 years in the world of business, growing multiple successful companies of his own, Chris Guerriero has learned what it takes to build a successful and prosperous company. In addition to helping hundreds of smaller and medium sized companies to double, triple, or quadruple their bottom line. Chris has been the secret behind many of the top names in personal development, in politics, and in business, helping them to position themselves and their companies as respected leaders in their field.

Related Reading Building A Strong Team → Related Reading Game Day For Business Growth →
Common Questions

Frequently Asked
Questions

How do you build a leadership team as a founder when most employees don't naturally show initiative?

Initiative isn't a natural instinct for most people with an employee mindset. You can't install it after the hire - you screen for it before. Look for candidates who proactively seek feedback, strive toward team goals without being pushed, and have demonstrated that they grow through adversity rather than being defined by it. Build your hiring process around finding those people, and the leadership culture follows from there.

What is the biggest mistake founders make when trying to build a leadership team?

Babysitting. Founders who micromanage think they're being thorough. What they're actually doing is signaling to their team that independent judgment isn't trusted or rewarded. The better approach is to watch from a distance, study how your people interact with each other and with customers, and then modify the environment to make it easier for them to make good decisions. Lead the path, don't walk it for them.

How do you get employees to take ownership of company growth the way a founder does?

Give them ownership of ideas. When employees are both willing and able to suggest new ideas AND debate whether those ideas will succeed, and when you manage that constructive conflict well, they develop personal investment in the outcome. An employee who owns an idea drives harder to make it successful. The leader's job is to create the environment where that kind of conflict is safe, structured, and rewarded.

How do you build a leadership team as a founder without losing the high standards that got the company here?

Accountability has to flow in both directions. Your team needs to know when they're a true asset and when they're not. They also need to see you held accountable. When leaders allow themselves to be vulnerable and accept accountability from the team, it signals that the standard applies to everyone. A team that sees exceptions for the founder will stop holding themselves to any real standard.

What leadership behaviors consistently produce empowered, high-performing teams?

Lead by example. Allow yourself to be vulnerable because it builds trust. Let the team hold you accountable so everyone understands growth is a shared responsibility. Encourage constructive conflict to surface the best ideas. Celebrate hard. The leaders who consistently develop empowered teams do all five of these things together, not just the ones that feel comfortable.

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